FAQs – Customers

When are the Markets open?

The Saturday Fresh Market is open every Saturday from 6.00am – 12.00pm.

The Sunday Discovery Market is open every Sunday from 6.00am – 12.00pm.

What is the entry fee for market customers?

$1 Pedestrian entry
Enter via corner of Sherwood Road and Martin Taylor Drive.
Children under 15 years free.

$4 Vehicle entry
Ticket price includes car park and all passengers in the car.

Why do you charge an entry fee?

These markets operate on private property and unlike many other markets the facilities available to visitors include toilets, ATM, entertainment and kid’s activities. The markets engage a cleaning team, onsite security, traffic management staff and market officers to ensure a high standard of operation. To pass these charges to the stallholder fee would be a major deterrent to being a part of the markets’ community.

Is there disabled facilities/parking?

Yes, there are approximately 22 designated disable parking bays located on the market site. Disable facilities are located in Car Park 1, Car Park 2, and along the entry road way at the exit of Car Park 2. Please see a staff member if assistance is required.

Is there public transport available to the market?

Yes, buses service the market. Click here for timetables.

Can I bring my dog to the Market?

Dogs are not permitted at the Rocklea Markets with the exception of Guide Dogs for the visually impaired or Assistance Dogs.

What do I do if I become separated from my children or require first aid?

Speak to a Market staff member if you become separated from your children or require First Aid. Lost or distressed children are usually taken to the Information Booth where our staff will care for them until they are reunited with their parents. It is important not to panic and immediately report or bring lost children to the information booth to commence the search process. Generally children or parents are found quickly enabling everyone to enjoy the market again. The Information Booth is located in the food court area.

What if I lose something or find something in the Market?

We have a Lost and Found Section situated at the Information Booth in the Food Court area. For information on lost and found outside market hours please call Brisbane MarketPlace on 07 3915 4277 between 8am – 3.30pm Monday to Friday.

Who do I direct my feedback or share my experience of my visit to the market?

We welcome and would love to hear your feedback and comments in relation to our market. We are constantly seeking ways of improving your experience of our wonderful market family. Please send your comments via email to bmp@brisbanemarkets.com.au or phone 07 3915 4277.

Can I return or exchange an item that I bought?

You will need to contact the stallholder or shop owner from where you purchased your item. If you do not recall the shop or stall name, you can contact us via email bmp@brisbanemarkets.com.au detailing the item, location and description of the shop/stall and we will endeavour to locate the trader.

How can I apply for a promotional stall at the Market?

Promotional stalls for commercial purposes must be applied for in writing. Not all promotions are accepted, especially when the product being presented for promotion is in direct competition with any of our traders.
Applications must be made 4 weeks (1 month) prior to promotion date and should include:

  • Company Name
  • Product being presented for promotion
  • Proposed Date & Time for the promotion
  • Space required for the promotion
  • Proposed activity being undertaken for the promotion
  • Number of staff at the promotion
  • Logistical information such as delivery of product, set up, pack down

Roving promotional staff are not permitted at Brisbane MarketPlace. All promotions must remain static. A fee applies to all promotions.  Applications should be email to bmp@brisbanemarkets.com.au

Can I give out promotional flyers at the Market?

Promotional handbills other than those created and distributed by Brisbane MarketPlace are not permitted at any time.

How can I arrange a fundraising stall at the Market?

Fundraising stalls at Brisbane MarketPlace are provided free of charge to Charities and some fundraising organisations. Please email bmp@brisbanemarkets.com.au for further information.

Do I need a permit to film or take photographs for commercial, student or promotional purposes at Brisbane MarketPlace?

Yes, filming or photography at the Market for commercial, student or promotional purposes requires a permit and all requests must be received in writing.
Please email bmp@brisbanemarkets.com.au with the following information:

  • Company name (including ACN/ABN, Address, Telephone, Fax, Website)
  • Purpose of the filming/photography
  • Proposed date and time of the filming/photography
  • Number in the film/photo crew including any talent
  • Copy of your company’s Public Liability Insurance equivalent to a minimum of AUD $20M.

PLEASE NOTE: Insurance policies MUST be in Australian Dollars only. Policies insured in Foreign Currencies are not acceptable.

As of January 1 2011, the minimum amount will increase to AUD $20M.

Once the above information has been received, your request will be reviewed. If approved, a filming or photography permit application will be sent to you for your signature. Please note, a fee may be applicable.

I am looking for casual work, do you have anything available?

To obtain a job with a stall holder or shop owner, you will need to approach them individually yourself as Brisbane MarketPlace does not provide an employment service for any of its tenants.

If you are interested in working for Brisbane MarketPlace weekend markets email bmp@brisbanemarkets.com.au